Monday, February 9, 2009

Sim Lim Square Complaints

I am an avid amateur photographer and, in some ways, a tech geek. I love nothing more than to spend some free time during my lunch hour break looking through the various tech gadgets on sale at Sim Lim Square, a local electronics mall, quite like Japan's Akihabara district albeit on a smaller scale.

I was looking through this Singapore photography website, Clubsnap and came across a thread which sums up many users' experience with Sim Lim Square and their rude salesmen.

The thread about rude salesmen in Sim Lim Square can be found here.

A little background on Sim Lim Square (or commonly known as SLS). It is a mall that is packed with electronics, computers, accessories for computers, cameras and almost anything related to IT. There are shops selling such things as CCTVs, games, game consoles, peripherals and the like. Some shops in Sim Lim Square have been blacklisted by the Consumers' Association of Singapore (CASE).

Having said that, if you have done your homework (ie research on prices, quality of the product you are keen on etc), good deals can be had there. There are also, several shops that are just there to make an honest living, where their staff are generally polite and helpful. Sadly, it is a handful of black sheep that give the whole mall a bad name.

In any case, I will still buy some of my IT gear from Sim Lim Square. I just go to a handful of shops I have done business with and although they do not sell at rock bottom prices, do offer me good service and a fair deal. Considering how prices at most shops in Sim Lim Square aren't that competitive anyway, the other option would be Funan the IT Mall.

Got a customer service experience to share? Email me to get your story published! Do remember to read the submission guidelines and how we rate establishments before submitting.

1 comment:

  1. Sim Lim Sq is a great place to shop for tech stuff, just that those hooligans operating certain shops spoil its good name .......

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